SAP System Maintenance Service

PlusCircle provides SAP customers outsourcing maintenance services, including regular SAP system review and check to prevent system problems in the first place and ensure system stability. Our professional consultants can provide advice and assistance on occasional problems and users’ requests; effectively reduce enterprises’ needs of IT human resource and the technical pressure.

Service Items：

  • Solving user operation problems.

  • Checking Database backup status.

  • Client copy Implementing and Readiness.

  • System Copy Implementing and Readiness.

  • Setup new Dialog Instance in SAP system

  • Assist customer management personnel to rehearsal disaster recovery.

  • Troubleshooting SAP system Error

  • Analyzing system loading.

  • SAP Update and Lock mechanism check.

  • Analyzing ABAP Dump.

  • Analyzing System Log.

  • Analyzing Background Job Log.

  • SAP Buffer Utilization Analysis.

  • TMS system mechanism check.

  • Efficiency improvement, root reason analysis, optimization, parameter changing.

  • DW capacity, managing, monitoring, DW safety, Patch program, DW parameter tuning.

  • Consulting on SAP and external Interface.

  • SAP function enhancement consulting (not including new function implementing).

  • Customizing program and tuning efficiency.